I was bought from JJB, the Ladies England Home shirt for my birthday in October 05. My fiance had J Cole 11 printed on it by JJB.
I was delighted with the present and loved the feel of it. The material is great, the cut is very flattering for ladies and I was proud of the shirt, especially with the name of my favourite international on the back.
I washed the shirt by hand and I noticed little blue bits from the lettering had gone onto the white shirt. The problem wasn't that bad and I expected it to come out in the next wash so I didn't complain to JJB at the time.
I hardly wore the shirt as I was saving it for the World Cup. In March 06 I noticed the blue bits on the white shirt were getting worse and in fact the colour from the lettering had run so much that even if I just wore the shirt the colour would run, therefore I stopped wearing it.
I took it back to JJB and told them what had happened and they told me this has never happened to any of their shirts before and therefore, I must have washed it wrong!!! Are they telling me that if I buy a football along with 10 other people and i'm the only one who complains then I've kicked it wrong?!!!
I wrote to head office and was told they have 450 stores nationwide and therefore if the store has said they will not exchange the product then they stand by their stores decision and that's final. I found this completely unhelpful and to me it says we have 450 stores we really couldn't care about your problem.
If you are buying this shirt be extremely careful how you wash it/hang it whatever because if the colour does run and you've bought it from JJB they won't want to know.
I expected this shirt to last at least until the end of the World Cup, bearing in mind how much it cost but it hasn't even made it to the beginning.
I'm sorry this has turned into more of a complaint than a review but how can I review something that I cannot have the use of.
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Good review..I have never had a problem with the lettering although the gold star above the badge turned white. Maybe it needs to be washed at 30 degrees!!
lindsayjayne 24.05.2006 19:54
I've had trouble with JJB in the past too. x
shadow.me 24.05.2006 14:36
Shame about the lettering. Think I may still have to buy one though. :P