Since Joining the Esporta Royal Berkshire club last year, and forking out an extortionate amount of money a month, I have been nothing more than dissapointed with this club.
They call themself an up market club with excellent serivice and standards, but I have seen nothing but the oposite. ... Read review
Advantages: Close to home Disadvantages: All negative!
Since Joining the Esporta Royal Berkshire club last year, and forking out an extortionate amount of money a month, I have been nothing more than dissapointed with this club.
They call themself an up market club with excellent serivice and standards, but I have seen nothing but the oposite. Every month we get a feedback form in an email send to us, but the fail to read these or take these into account and I for one have never been contacted ... ...re vamp of the club a the moment, but I still cant see this is going to get put in good use.
The machinery is old, broken and most of the time very dirty! The personal trainers are excellent and very friendly, however they get treated very bad by senior managment and this certainly rubs off on them.
reception staff ( mainly on the weekend) is unmotivated, slow and ofter quite rude. This is when the guys are not chatting up any female ... more
Since Joining the Esporta Royal Berkshire club last year, and forking out an extortionate amount of money a month, I have been nothing more than dissapointed with this club. They call themself an up market club with excellent serivice and standards, but I have seen nothing but the oposite. Every month we get a feedback form in an email send to us, but the fail to read these or take these into account and I for one have never been contacted about my negative feedback. They are having a big re vamp of the club a the moment, but I still cant see this is going to get put in good use. The machinery is old, broken and most of the time very dirty! The personal trainers are excellent and very friendly, however they get treated very bad by senior managment and this certainly rubs off on them. reception staff ( mainly on the weekend) is unmotivated, slow and ofter quite rude. This is when the guys are not chatting up any female members. the showers are mouldy, dirty, smelly and often half of them provide you with warm water. They recently put back the towels in the locker rooms but some 'genius' had the idea to move them to reception to save cost!!! Useles!!
The membership manager is a big Tw*t and absolutely full of herself! Glady she has been replaced this month, but the new guy is no good either.
All in a poor price for money and I for one would certainly not advice any people to join. I have thankfully cancelled my membership( 3 months in advance is their requirement!!)
