Gyms & Sport Clubs > Wales Gyms & Sport Clubs

Membership Relations are ruthless and to be frank; dishonest

Advantages: Good tennis
Disadvantages: Price don't offer value, dishonest membership relations staff

REVIEW OF DAVID LLOYDS, CARDIFF The club is best described as having two sides, a good and a bad. Firstly The Bad: AND THIS OUGHT TO HAVE A WEALTH WARNING: The office staff, in charge of Membership Relations, are ruthless and to be frank; very very dishonest! The club ties the members into very long contracts (currently 6 or 12 months notice) and does not adhere to it’s own contract with regards to price increases, 14a & 14b of the contract in ...
...trick in the book when you want to leave the club or hand in your notice. The membership manager, Michelle Morgan, will even insist that she does not receive emails as notice of resignation or retraction, depending on what benefits them, of course. This trick is just to get you paying for a few more months more than you otherwise would have. Of course, they will not tell you this until the date has passed and you are into the next full paying month. ...

Artexy 06.12.2009 · Read full review
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Review of David Lloyd Clubs, Cardiff

Fitness First-Cardiff

Advantages: Friendly, clean and well equipped
Disadvantages: no pool and can get busy at peak times

I have been going to fitness first now for about 6 months after it was recommended to me by my mum who has been going for several years. I feel that is very reasonable and I got membership for only £29.00 p/month and I can go anytime (cheaper packages restrict you to peak/off peak etc) The gym is very well equipped with ample treadmills, bikes and cross trainers for when it is very busy. It also has every machine you can think of for working your ...
...where you can workout away from the hustle and bustle of the main gym if its a bit busy. In there it has mats on the majority of the floor if you need space to workout with gym balls, hand weights etc (all of which are provided and there is a good selection of different weights and different sized gym balls to choose from). This room also has one of a wide selection of machines to provide a full body work out. They also have another excercise room. ...

sammyj14 24.10.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Fitness First, Cardiff

Don't join

Advantages: None
Disadvantages: Facilities

...has meant that companies like LA Fitness continue to operate when they ought to shrivel up and dissappear. This club is awful! Showers are closed, though if you were to go inside them you would find broken floor tiles and a leaking roof. The exercise studio features a leaking roof and lots of 'feature' puddles that gym instrutors need to warn of, just in case a member falls. The club is like an unwanted puppy - neglected, tired and in need of some ...
...complete the much promised £1m refurbishment as its unusable at present. It's a shame as I have been a member for many years and used to love it - a really friendly and and intimate club, which under the 'new' ownership of LA Fitness has been run into the ground. ...

busymummy1972 11.12.2009 · Read full review
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Review of LA Fitness- Northolt (Dragons)

Pool fit for penguins

Advantages: Usually empty
Disadvantages: Awful customer care, lack of pool heating.

...and not much fun. LA Fitness head office have no interest in my complaints about the pool and for the way they deal with members you should simply AVOID joining one of their clubs unless you want to be lied to repeatedly. I have also been informed by other members that the pool has had heating problems for many months. Perhaps they are trying to cut down on their electricity bill? If that's the case they should not have a swimming pool. The rest ...
...join for the gym equiptment. The staff are fine and have to put up with management that can't be bothered to fix the problems. They must hear a lot of complaints. It is no surprise that the place is almost empty on most visits. If they fixed the pool heating it would be ok. So far it has been a very disappointing experience and I am attempting to cancel my membership due to the fact that I was lied to when joining. If you want a gym with a pool, ...

UnclePaulie187 30.11.2009 · Read full review
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Review of LA Fitness, Stevenage

Poor customer service from Head Office. Broken and cold showers

Advantages: variety of fitness classes, pool
Disadvantages: lack of lockers, lack of usable showers, cramped fitness classes

...services, using all threatening manners to extract payment from you because they say you have signed an agreement, but then they themselves fail to fulfil their side of the agreement. I would not use this gym again and do not recommend the the London Wall branch of LA Fitness ...

vickylondon 29.10.2009 · Read full review
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Review of LA Fitness, Holborn, London