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Read the small print

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2 Jul 20th, 2005 

14 Ciao members have rated this review on average: somewhat helpful

Advantages:
Open late

Disadvantages:
Dirty changing room, crowded, equipment and facilities not always working

Recommendable No:

Detailed rating:

Value for Money

Is it part of a chain?

Service

Cleanliness

petersch

petersch

About me:

Member since:20.07.2005

Reviews:1

Make sure you read the small print when signing your contract. Got fed up with Cricklewood Holmes Place after three and a half years of membership (roughly £2500's worth) and decided to cancel subscription. I really only used the place for the pool which was often crowded, or the lanes were restricted due to classes. Plus the men's changing room floor was often dirty, shower heads missing, shower gel bottles empty. Phoned to cancel and was told I had to confirm in writing giving 30 days notice. As I was fed up with the indifferent service I said I would just phone my bank and cancel the direct debit. I was then told that if I did Holmes Place would take action against me. What a fantastic customer relations policy! 

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Comments about this review »

ray52 21.07.2005 22:00

Hi and a warm welcome to ciao. Some good info there in your first, well-written review, although a little short. I hope you enjoy the ciao experience, as I do. Ray

Tea65 21.07.2005 14:04

Hiya, Welcome to Ciao. Tea xx

The_Nursey 20.07.2005 21:27

Most gyms have the 30 day notice policy unfortunately.



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Holmes Place, Cricklewood, London - review by KingHerrod

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