Make sure you read the small print when signing your contract. Got fed up with Cricklewood Holmes Place after three and a half years of membership (roughly £2500's worth) and decided to cancel subscription. I really only used the place for the pool which was often crowded, or the lanes were restricted due to classes. Plus the men's changing room floor was often dirty, shower heads missing, shower gel bottles empty. Phoned to cancel and was told I had to confirm in writing giving 30 days notice. As I was fed up with the indifferent service I said I would just phone my bank and cancel the direct debit. I was then told that if I did Holmes Place would take action against me. What a fantastic customer relations policy!
How helpful would this review be to a person making a buying decision? Rating guidelines
Hi and a warm welcome to ciao. Some good info there in your first, well-written review, although a little short. I hope you enjoy the ciao experience, as I do. Ray
Tea65 21.07.2005 14:04
Hiya, Welcome to Ciao. Tea xx
The_Nursey 20.07.2005 21:27
Most gyms have the 30 day notice policy unfortunately.
Advantages: Open till late, nice pool (when it is not busy) Disadvantages: getting v busy, lazy lifeguards, you have to been drowning before they do anything, getting crowded and un-kept
Advantages: Open till late, nice pool (when it is not busy) Disadvantages: getting v busy, lazy lifeguards, you have to been drowning before they do anything, getting crowded and un-kept