LA Fitness, Piccadilly

Advantages: Excellent facilities especially studio classes, comparable prices to other west end gyms.
Disadvantages: You are treated as £ signs by the unhelpful disinterested staff.

...suitable gyms, and of these, LA Fitness offered the best facilities plus some of my work colleagues were already members. An appointment was duly arranged.... The member of staff conducting my appointment was pushy from the start. She gave me a quick tour of the gym, before moving onto prices. Obviously instructed to get you to sign up that very day the hard sell was applied big time. I had made up my mind that I wanted to join this gym anyhow, ...
...feel quite faint). LA Fitness Piccadilly branch is situated on Lower Regent Street, a minute's walk from Piccadilly Circus. You enter the gym at street level, but it is actually underground. For my £51 a month I get the following: 1. A "free" LA Fitness backpack (which I feel a bit naf carrying) containing a tiny weeny towel, drink bottle, padlock for locker, headphones and wet bag. 2. A "free" consultation with a personal trainer who will provide ... Read review

When I went to join this gym, I had explained to the sales assistant that I had been tied into a contract with David Lloyd that meant I had to give3 months notice before being able to leave, and as I had moved to another job on the other side of London where there was no branch, this was unacceptable and I asked her if I would have any problem like this with LA Fitness. She said that I would have no problem and that I could end my membership at any time, where upon she gave me the contract and urged me to sign it immediately in order to avail of the "special offer". However, as I realised that my work was too demanding and couldn't use my membership, I decided to cancel and then learned that I was told a lie and that I was bound to pay this membership fee for an entire year regardless of whether I was able to use the gym or not. The only suggestion they gave was to get someone else to take my membership. This was not an option for me. I asked to speak to someone more senior who could help, so they gave me the head office number, and at head office they told me that the branch manager would be the best person to talk to. I have also learned that I am not alone in having been misinformed by LA Fitness staff. Both in the UK and the USA, vast numbers of people have experienced similar problems.

Advantages: Complete facilities
Disadvantages: Poor service level

The LA Fitness in Piccadilly has all the usual work out & cardio machines, offers a full set of classes, has a swimming, spa and sauna area, while not being to pricey. So that is all good and I find it a reasonable deal and have hence been there for a couple of years. The downside is considerable and its not the nicest gym by far: - Staff tends to be pretty incompetent in terms of not being informed about the products/ services the gym offers and ...
...- The popular classes are usually booked up, if you do not reserve a day in advance, which can be annoying as you can't just decide on the day. - The facilities are not very clean, neither the machines nor changing rooms. - LA Fitness in general (doesn't seem to be branch specific) has a tendency to promise you everything and give you nothing, for example, I recommended two of my colleagues and got none of the advertised gifts, even after repeated ... Read review